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Is Viator Legit? Uncovering the Truth about this Popular Tour Company


Is Viator Legit? Uncovering the Truth about this Popular Tour Company

Considering a tour with Viator? Not sure if it’s legit? You’re not alone. In this article, we uncover the truth about this popular tour company. So you can make an informed decision. Get the facts and decide for yourself!

Quick facts: Is Viator Legit


Viator is a big tour operator. They work in the US, UK, Japan and Australia and offer trips to 170 nations. People like them for great experiences. But, you should know the risks before booking with Viator.

This article will tell if Viator is real. We’ll look at their business and customer reviews. Then, you’ll have the info to decide if it’s safe to book a tour with Viator.

What is Viator?

Viator is an online travel company that specializes in tours and activities around the globe. Founded in 1995, Viator is now one of the world’s leading providers of tours, activities, and experiences. They offer over 60,000 attractions and activities in more than 2,500 destinations across 160 countries. Viator partners with local operators to offer content integrated into their website.

Services range from sightseeing tours to day trips and excursions. Cultural experiences like cooking classes or outdoor activities such as whale watching and bungee jumping are also available. You can even get unique access to some of the world’s top attractions, like sightseeing cruises in New York or a helicopter ride over the Grand Canyon. With so many options, it’s no wonder Viator is one of the web’s top travel companies.

History and Background

Rod Cuthbert founded Viator in 1995. He used the internet to make it easy for people to book tours. For two decades, Viator has been helping travelers find unique experiences, tours, and activities. They offer thousands of options in over 1,500 destinations worldwide. They partner with hotels and airlines. Their mission is to give travelers access to unforgettable experiences.

Viator only works with high quality tour operators who offer safe experiences. They provide travel insurance and other services for peace of mind.

Services Offered

Viator is a company giving travelers around the world curated travel experiences. You can pick and book activities, tours, and attractions on their online marketplace. But there are drawbacks. Prices may be higher than going directly to the attraction. Viator charges a 10% fee on all purchases. Not all suppliers offer refunds or discounts. Reviews can be few or outdated, making it hard to tell which experiences are worth your time and money.

Is Viator Legit?

It’s hard to know who to trust when it comes to online tour services. But, Viator is a popular choice. Is it legit? Let’s take a look.

Viator has been around for more than 20 years – it’s a highly trusted name in sightseeing tours. Plus, there are over 800,000 verified reviews from customers who have taken tours with them. What’s more, the customer satisfaction rating is 8.6 out 10 – quite impressive! And, their support team is available 24/7 to answer questions or help with bookings.

No doubt, Viator is a legitimate business that offers great quality tours – so book away with no worries!

Customer Reviews

Reading reviews from those that have used Entertainment Earth’s services is an awesome way to judge the truth of their functionings. Reviews never deceive and are helpful for seeing the real nature of a business.

Lots of review sites, such as Trustpilot, BBB, Yelp, and Sitejabber, have given positive ratings to Entertainment Earth. On Trustpilot, customers have praised their customer service and the items they got from the company.

Yelp and BBB reviews also showed similar opinions about Entertainment Earth. Customers praised the variety of products at good prices and how fast customer service takes care of queries. Lastly, Sitejabber reviews showed customers were happy with their purchases and the overall customer experience.

All in all, customer reviews are mostly good for Entertainment Earth, so it is probably a trustworthy business to buy from.

Safety and Security

When buying from, it is critical to be secure. Look for “https” at the start of the web address, plus a padlock icon. Go for a third-party payment processor, like PayPal or Stripe, for enhanced protection.

Fragrancenet has a Buyer Protection Program to guarantee full money-back or replacement products. If items are lost, damaged, or not as advertised, customers are protected. This program can be found at the website.

These measures guarantee customers are safe and secure when shopping on

Quality of Services

When looking into Viator’s services, pricing matters. They offer tours, activities and attractions at a lower price than competitors. This may suggest lower quality or fewer offerings. However, customers can find comprehensive offerings that are as good as those from competitors. Viator also ensures safety, customer service and satisfaction. So, it is safe to say that Viator offers dependable services at competitive prices.

Pros and Cons of Using Viator

Conclusion -Is Viator Legit? Uncovering the Truth about this Popular Tour Company

Viator is a global travel agency known for day trips and sightseeing. But, what are the benefits and disadvantages of using Viator?

Pros: Travelers can access exclusive activities they wouldn’t find alone. Plus, Viator has offices in many nations, providing local experiences. Plus, discounts and offers are often available.

Cons: Customers can experience long wait times for tickets. And, if something goes wrong, service or customer care may be poor. Also, prices compared to other providers or local tour operators may be too high.

Before deciding, weigh Viator’s pros and cons.


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Using Viator for tours and activities has a con: the membership fee. For many people, it’s too costly to justify, especially with pricey packages. A Viator membership ranges from $7 per month to $70 per year, or even more depending on the package. It gives you access to exclusive deals and discounts that others without membership might not be eligible for.

But beware: if you don’t complete the transaction within 24 hours, you’ll have to pay the fee again to get the same offers. This could be costly if you can’t book right away or if plans change.


Viator is a valid and dependable travel and tour firm. Not only are they an official partner of TripAdvisor, they have won TripAdvisor’s Travelers’ Choice Award for their top-tier services.

They provide a range of trips and activities across the globe, from affordable to luxurious extravagance. They guarantee customer satisfaction with a specialized customer service team. Moreover, they protect the privacy and security of their customers with safe payment methods. All in all, Viator gives an excellent way to discover new places while being sure that you’re safe during your journey.

FAQs about: Is Viator Legit

Q1: Is Viator a safe and legitimate website?

A1: Yes, Viator is a legitimate and secure website. It is owned by Tripadvisor, and has a long history of providing quality travel services.

Q2: What type of activities can I find on Viator?

A2: You can find a wide variety of activities on Viator, including tours, attractions, and activities. You can also book tickets for museums, shows, and more.

Q3: Does Viator offer discounts or promotions?

A3: Yes, Viator often has discounts and promotions available. You can also sign up for their newsletter to get the latest deals.