Troubled about Hotels.com’s legitimacy? Afraid your cash could be in danger? Uncover the reality right here and ease your mind. You have the right to a stress-free reservation experience!

Quick facts: Is Hotels.Com Legit

• ✅ Hotels.com is a trusted and reliable travel booking website, according to a 2020 study by PC Mag – PC Mag
• ✅ Hotels.com offers access to over a million hotels worldwide – Hotels.com
• ✅ Hotels.com has over 400 million verified reviews from guests – Hotels.com
• ✅ Hotels.com has a Trustpilot rating of 8.7 out of 10 – Trustpilot
• ✅ Hotels.com has been in business since 1991 and is part of the Expedia Group – Hotels.com

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Introduction

Is Hotels.com legit? Is it a safe site to use? Established since 1991, Hotels.com is a leading online resource for hotel bookings. It offers great discounts and excellent customer service to over 200 countries across 6 continents. The website is secure with encryption technology to protect personal data. Thus, it can be concluded that Hotels.com is a legitimate and safe site to use. Booking hotels or other accommodations around the world can be done securely and confidently with Hotels.com.

Background of Hotels.com

Hotels.com is an online travel agency. It was founded in 1991 and is based in Dallas, Texas. Its services include access to over 325,000 hotels worldwide, a loyalty program for frequent travelers, and deals for air travel and car rentals. With more than 20 years of experience, it is a reputable brand.

In 2001, it became part of Expedia Group, and went public on the stock market. Today, there are over 2000 offices in 70 countries, and access to over 1 million properties worldwide. Hotels.com is one of the largest online travel companies, and offers competitive prices. Since its founding, it has earned approximately 810 million customers, showing its reliability.

History

Hotels.com has been around since 1991, providing travelers with a way to book accommodations worldwide. It is owned by The Priceline Group which also owns other travel-related websites like Booking.com, Rentalcars.com and Kayak. Customers can search hotels with filters like price and amenities. Hotels.com also offers loyalty rewards for frequent customers. Points on the site or in participating hotels can be used for future purchases. Customers have access to live chat support from experienced agents who can answer questions about bookings or give personalised recommendations.

Hotels.com is reliable, legitimate and trustworthy. Therefore, it is an ideal choice when travelling abroad!

Company Overview

Hotels.com is an online travel company from Dallas, Texas. Founded in 1991, it has now grown to serve customers in over 60 countries. It has access to over 435,000 properties in 200 countries for bookings. Plus, you can rent cars and book flights through their partners.

Loyal customers can benefit from their rewards program, with exclusive discounts on certain properties.

Hotels.com Reputation

Hotels.com is renowned worldwide as a go-to online travel website. It offers thousands of hotels and accommodations around the world. Consumers rate it highly for its convenience and secure payment system. Plus, it has 24/7 customer service for extra peace of mind.

Savings are a big draw for Hotels.com. It has discounts, deals, and promotions on flights, rental cars, cruises, attractions tickets, and more. Plus, its loyalty program gives customers a discount or cash back after every 10th night booked.

In conclusion, Hotels.com’s ease-of-use, reliability, and savings make it an ideal choice for travelers!

Customer Reviews

Customer reviews can be a useful tool when investigating a company. On Hotels.com’s website, you can find reviews from customers who have stayed in the hotels listed. They often share their thoughts on the prices, customer service, and their satisfaction.

Remember, not everyone has ideal experiences. But, if there are several negative reviews, the business probably isn’t reliable. So, don’t trust them for future bookings.

BBB Rating

The Better Business Bureau (BBB) grades companies and charities according to customer reviews, openness, longevity, and customer complaints. Hotels.com has an A+ rating from the BBB since 2000. They have managed to fix any issues that have arisen.

The BBB also offers customers a 24/7 dispute resolution service to protect them from fraud and miscommunication. An A+ rating means that Hotels.com is genuine and can be trusted when looking for hotels online.

Trustpilot Rating

Hotels.com is a worldwide online travel agency established by Robert Diener in 1991. To discover how reliable Hotels.com is, it is essential to check customer ratings and reviews on multiple platforms. Trustpilot is one website that can give important insight. With over 1,800 customer reviews, it has a 4 out of 5 star rating. Most reviews are positive, with customers liking the website’s convenience and user-friendly design.

Also, returning customers gave Hotels.com an average 9 out of 10 rating on customer satisfaction, which is a sign of its legitimacy as an online booking service provider.

Pros and Cons of Hotels.com

Hotels.com is renowned for its user-friendly website, with convenient features. It offers an array of hotels worldwide. On Hotels.com, customers can compare prices, earn discounts and rewards, read reviews, seek assistance from customer service, book rooms and more.

The advantages include low prices, easy navigation and varied properties. Additionally, customers can obtain loyalty points for future stays when booking on Hotels.com. The downside is that some customers have reported scams, so caution is necessary. Furthermore, cancellation fees may apply if a booking is canceled within 24 hours of being made on Hotels.com.

Pros

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• 24/7 customer support is available via website and email.
• Security and privacy are top priorities – all customer data is safe.

Cons

Hotels.com is far from perfect. It often has higher rates than other online travel agents. There’s no customer service hotline, making it hard to deal with issues. If the hotel cancels your reservation, you’ll get a credit instead of a refund. Also, there’s always a risk of dealing with untrustworthy third-party vendors. So, you may not have the best experience using Hotels.com.

Alternatives to Hotels.com

Hotels.com is a well-known website for booking hotels. But, there are many other options such as Airbnb, HomeAway, Booking.com, Expedia, Priceline and Kayak.

To save money look for package deals that include airfare and car rentals. Loyalty programs are offered too. So, travelers can get discounts with each stay in a hotel chain or use the same credit card for multiple bookings.

It’s wise to compare different booking sites to get the best deal. If it’s too good to be true, it probably is! Before booking, read reviews to get an idea of others’ experience with the service.

Conclusion

Hotels.com is legit! It’s an online travel agency with millions of properties around the world. Get discounts, promos, loyalty programs and more. It’s affordable with customer support you can contact anytime. Highly recommended for booking hotels quickly and easily without a big spending spree!

FAQs about: Is Hotels.Com Legit

Q1: Is Hotels.com Legit?

A1: Yes, Hotels.com is a legitimate website. They are owned by Expedia Group, a publicly traded company on NASDAQ and are one of the largest online travel agencies in the world.

Q2: Is Hotels.com Safe?

A2: Yes. Hotels.com is a secure website. They use Secure Socket Layer (SSL) technology to protect your personal information and the site is regularly monitored for potential threats.

Q3: Does Hotels.com Have Good Customer Service?

A3: Yes, Hotels.com has excellent customer service. They offer live chat, telephone support, and email support to assist customers with any questions or concerns they may have.