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Is Trivago Legit? Uncovering the Truth About This Popular Hotel


Is Trivago Legit? Uncovering the Truth About This Popular Hotel

Searching for a dependable hotel booking service? Is Trivago a safe choice? This article will reveal the reality. You can trust that you’ll get the best and most secure booking experience. With this info, you can make an informed decision.

Quick facts: Is Trivago Legit

  • ✅ Trivago is rated 4.2 out of 5 stars by more than 17 thousand customers on Trustpilot, according to Trustpilot.
  • ✅ In 2020, Trivago reported an increase of 8.8% in gross bookings year-over-year, according to the trivago Corporate Website.
  • ✅ Trivago has a strong presence in the US market, with a market share of 37.9%, according to Statista.
  • ✅ According to Technavio, Trivago’s global hotel search engine market share is estimated to grow at a CAGR of 10.36% between 2020 and 2024.
  • ✅ Trivago provides access to more than 1.8 million hotels and other accommodation options in over 190 countries, according to the trivago Corporate Website.


Is Trivago legitimate? We’ll explore to find out. This booking platform operates in over 190 countries. It’s a convenient way to save time and money when booking hotels, hostels, campsites, B&Bs, and guesthouses online.

Let’s take a look at its features, customer reviews, ratings, and user experiences. Plus, what Trivago does (or doesn’t do) with personal data. Our goal is to give an honest opinion of whether using Trivago is safe or not.

What is Trivago?

Trivago is a renowned travel comparison website. It was launched in 2005, and since then it’s become a popular choice for travelers.

The platform gives access to 1.8 million hotels in 190+ countries. Users can enter their destination, dates, number of guests and preferences (e.g. star ratings and reviews). Trivago then shows a list of hotels with the price per night.

The platform is free to use. Users can book through the website or mobile app and get exclusive discounts. That’s why Trivago is so beloved by travelers: it provides them with reliable info on discounted rates.

How Does Trivago Work?

Trivago is a search engine for travel! It helps people find the best deals on accommodations, flights and car rentals. It’s an online platform that allows people to compare prices from hundreds of booking sites.

With Trivago, users can easily compare prices all in one place. The Trivago algorithm searches official booking sites and third-party websites, like Expedia, and, to find the lowest price. Plus, Trivago displays user reviews near each listing so users can get an idea of the service they’ll receive. When a user finds the perfect hotel and rate, they can click through to book it directly.

Is Trivago Legit?

Is Trivago legit? Yes! It is a legitimate company, and its services are safe. Transport Layer Security (TLS) protocols encrypt data sent between users and their servers. This keeps your information secure. Trivago also has measures to protect customer info from malicious activities like hacking and identity theft. User reviews are monitored too, to make sure the information is accurate.

In summary, Trivago is great for travelers who need dependable lodgings at a good price. You can trust it as a reliable source of hotel information.

What Do Customers Say?

When it comes to knowing if a company is trustworthy, customer reviews are a great help. They can show how reliable the company is, the quality of its services, and if customers are happy with the experience.

With Trivago, customers’ experiences differ. Some say their customer service is great and their booking process is efficient. Others complain about their customer service and have trouble getting refunds for cancelled reservations.

The truth is, Trivago is as legitimate as any other online travel booking service. Some people have good experiences and some don’t. It mostly depends on luck and situation.

What Do Experts Say?

When figuring out if Trivago is legit, go to the experts. There are many reliable third-party sources to research it. TrustPilot is one such source. It has over 11,000 reviews from different countries on Trivago.

Better Business Bureau (BBB) and JD Power are consumer protection agencies that can be used to look at Trivago’s ratings and reviews from customers. You can find consumer satisfaction on these sites.

Pros and Cons of Using Trivago

Conclusion-Is Trivago Legit? Uncovering the Truth About This Popular Hotel

Trivago has many benefits. It offers more than 1 million hotels in 190 countries. You can compare prices from 800+ websites. It has user-friendly Apps for Apple and Android devices. Plus, it provides tailored travel recommendations. It also offers discounts on select hotels. You can guarantee your reservation via Trivago with no extra charges.

However, the prices can be misleading. They may not include taxes or other fees. Also, you may miss special offers when booking through Trivago. Lastly, it can be hard to read all the fees and disclaimers associated with each booking. So, it’s important to know the full cost of your stay before booking:

  • Prices may not include taxes or other fees.
  • You may miss special offers when booking through Trivago.
  • It can be hard to read all the fees and disclaimers associated with each booking.


Trivago has many benefits. It’s the perfect place to find amazing hotel deals. It’s user-friendly, with a website and search engine that make it simple to find the correct hotel. Plus, its comparison system allows you to compare prices and amenities from multiple sites. It also offers customized suggestions based on past hotel stays. Finally, its customer support team is knowledgeable and ready to answer any queries about hotels or bookings.


Trivago is a hotel booking website that compares prices. It can be a money-saver, but there are cons. Results are based on partner site algorithms, which may not be accurate or up-to-date. Trivago adds hidden fees and its cancellations policies can be rigid and pricey. Customer service response can be slow. User reviews are not always taken into account when calculating discounts. Also, partnership agreements with certain hotels could mean users don’t get the best rates.


We can conclude that Trivago is legit. It’s a respected hotel search engine with many positive reviews and ratings. To protect users, Trivago uses secure HTTPS connections. Furthermore, they have certifications from notable third-party authentication organizations like Trust Pilot, McAfee and Norton.

Trivago also has a strict privacy policy. They won’t sell your personal data or use it for malicious purposes. Although there may be the odd issue, Trivago is usually safe and dependable for finding hotel deals online.

FAQs about: Is Trivago Legit

Q1: Is trivago a reliable website?

A1: Yes, trivago is a reliable website. It has been in business since 2005 and is a trusted online travel platform.

Q2: Does trivago provide secure payments?

A2: Yes, trivago provides secure payment options. All payments are processed through secure servers, and all personal information is kept confidential.

Q3: Does trivago offer customer service?

A3: Yes, trivago offers customer service. You can contact their customer service team via email, phone, or live chat for any questions or concerns.