Internet Security

Is SurveyMonkey Legit? Uncovering the Truth.


Is SurveyMonkey Legit? Uncovering the Truth.

Curious if SurveyMonkey is reliable? You’re not the only one. Check here for a summary of SurveyMonkey features, pros, and cons. To help you make an informed choice.

Quick facts: Is Surveymonkey Legit

  • ✅ SurveyMonkey is the world’s leading survey platform, claiming to have over 18 million users (SurveyMonkey)
  • ✅ SurveyMonkey has provided insights to more than 100 million surveys since its inception (SurveyMonkey)
  • ✅ SurveyMonkey is a trusted provider of survey software with high security standards, including features like two-factor authentication (TechRadar)
  • ✅ SurveyMonkey consistently ranks among the top survey software solutions, with high user ratings on software review websites such as G2 (G2)
  • ✅ SurveyMonkey is one of the most popular survey platforms on the market, with a market share of 28.4% in 2020 (Statista)


Is SurveyMonkey legit? Is it worth your time and money? We’ll answer those questions in this article.

SurveyMonkey is one of the most popular survey tools on the market. It helps you create surveys. You can distribute them to your target audience. It also helps you analyze the results.

We will look at its features, customer reviews, pricing plans, and more. By the end of this article, you’ll know whether SurveyMonkey is right for you.

We believe SurveyMonkey is powerful. It has lots of features and customization options. But it may not be for everyone. There are other survey tools with more comprehensive features.

Overview of SurveyMonkey

SurveyMonkey is a software platform for designing and distributing surveys. It has free and paid versions, depending on the features you need.

With SurveyMonkey, you can create custom surveys with detailed questions, multiple choice answers, open-ended responses, and logic-based questions. Question branching or branching logic allows respondents to answer different questions based on their responses. This helps tailor the experience for each respondent, prioritizing certain answers. It also keeps surveys from becoming too long.

Lastly, SurveyMonkey has a comprehensive analytics dashboard to spot trends in response data and make decisions quickly.


SurveyMonkey is a big-name surveying business. It gives customers the tools and services to capture, evaluate and share feedback. Since 1999, SurveyMonkey has been running, with its home in California. It offers several plans, from basic surveys to research projects. Its online platform facilitates users to easily create surveys, check and observe answers in real-time, and share survey outcomes with others.

Through SurveyMonkey’s help, businesses can get customer feedback to make decisions about product development, marketing strategies, customer service projects, and more. The company also contacts its customers via email or phone 24/7. It provides resources on its website, such as blog posts about survey tips and best practices, plus a comprehensive knowledge base for solving any issues while using the platform. This makes it simpler for customers to get assistance when needed. Survey Monkey also offers free tutorials on how to use its features, as well as free trials when signing up for one of their plans, so people can try before they buy.

History of SurveyMonkey

SurveyMonkey, founded in 1999 by three entrepreneurs from Portland, Oregon, has become one of the most popular survey platforms on the internet. It boasts an impressive 17 million users from 190 countries.

Its features are impressive: customizable questionnaires, real-time data analysis, the ability to target specific demographics, and over 70+ surveys and scores of templates accessible through the mobile app or desktop software.

SurveyMonkey has kept up with innovation and a customer loyalty program. It looks set to remain a leader in online survey tools for many years to come.

Features of SurveyMonkey

SurveyMonkey is a great platform for collecting customer feedback, market research, employee evaluations, and more. It has powerful survey designs, flexible payment plans, and easy-to-use yet robust analytics tools. Its drag-and-drop builder comes with hundreds of templates and customizable themes. Plus, it provides tutorials and live customer support. You can also transfer data into third party apps quickly.

With these features, SurveyMonkey proves to be a reliable tool for accurate customer feedback.


SurveyMonkey is a legit corporation. It offers an online survey and questionnaire platform. This enables users to create, share and evaluate survey results quickly and safely.

The company is privately owned and has over 15 years of experience in the market research industry. It is certified by the American Association for Public Opinion Research (AAPOR) and the European Society for Opinion & Market Research (ESOMAR).

SurveyMonkey is trusted by millions of people from more than 200 countries. It guards user data with bank-level encryption. This ensures that the data is safe when sent over the internet or stored in its server. SurveyMonkey also follows international laws on personal data protection. These laws include GDPR guidelines and other industry standards. With these measures, user data remains secure during the entire survey journey.

Security and Privacy

Better World Books takes security and privacy seriously. All personal data and credit card info is encrypted for maximum protection. They comply with PCI Data Security Standards, and never give customer information to a third party. Plus, they have an A+ rating from the Better Business Bureau.

Customers can pay with PayPal or major credit cards like Visa and MasterCard, so they can feel safe making purchases.

Customer Reviews

Customer reviews are a great source of info when it comes to online services. They can show potential customers what experiences previous customers have had.

We looked at reviews for SurveyMonkey. Overall, customers were happy with the user-friendly interface and reliable service. Many reviews said that SurveyMonkey’s surveys are helpful in getting customer insights quickly and easily.

Some complaints about pricing being high or features needing improvements were found, but most customers were satisfied.


Testimonials are customer reviews of a product or service. They tell us about the experiences of others who’ve used it. They come from both individuals and businesses. They tell us how the product or service was used, how it performed and what users thought.

Testimonials are valuable when finding reliable services, products and solutions. They are often unbiased accounts.

SurveyMonkey has testimonials on their website. They are honest accounts of people’s experiences with the service. You can find them on their website or on other review websites such as Trustpilot and G2. Read them and get an idea if SurveyMonkey is what you need for your project.


Conclusion -Is SurveyMonkey Legit? Uncovering the Truth.

SurveyMonkey isn’t the only one! There are other survey-making tools. Google Forms is free and easy to use. Microsoft Forms lets you customize surveys. WebSurvey Creator has a free version with more control over results. Typeform has an online survey builder with a better user experience. Zoho Survey offers a user friendly interface for custom surveys. Each has its own benefits and downsides – but they provide options for those seeking something other than SurveyMonkey.


Qualtrics is a top-notch survey tool. It helps businesses and orgs get customer feedback and data. Easy-to-use drag-and-drop survey building tools make it simple. Plus, with real-time analytics, you can track ROI from surveys. Qualtrics also offers personalized surveys. That way, you can get the info you need to make decisions.

To keep data safe, it has the most advanced security protocols on the web. There’s also great customer support for all users – from beginner to advanced. And, for help 24/7, you can use live chat or phone. Qualtrics is a reliable source for collecting customer feedback.


SurveyGizmo is the real deal! It’s a popular software for designing surveys for customers, employees, and more. It has a straightforward user interface, making it easy to customize. Plus, it has lots of great features like design customization, tracking customer preferences, response tracking, and live survey results. Furthermore, it’s reliable and secure, with data integrity monitoring and customer support.

All in all, SurveyGizmo is a legit survey-creating software suitable for various purposes.


Typeform is a well-known survey tool, established in 2012. It’s become the go-to for businesses and brands. Typeform has sections dedicated to market research, customer feedback and satisfaction surveys. Plus, they provide comprehensive forms to collect user information. The platform serves small business, enterprise organizations, and people wanting a simple data collecting solution.

Typeform’s user interface makes creating forms without coding knowledge easy. They have drag-and-drop features allowing users to customize their surveys with multiple choice, text boxes and dropdowns. Logic jumps, team collaboration, templates, and data export options are some helpful features Typeform offers. Excel or Google Sheets data export is also available.


To wrap things up, SurveyMonkey is a legitimate survey platform that has been around for more than two decades. It provides loads of helpful features – from basic survey design to comprehensive reports and advanced analysis tools. Plus, it has a great customer service team and lots of users who have given positive reviews.

In short, SurveyMonkey is an easy and effective way to obtain feedback from your customers or audience. With its extensive features and cost-effective pricing plans, it is definitely the best choice for anyone searching for a dependable survey platform.

FAQs about: Is Surveymonkey Legit

Q1: Is Surveymonkey a legitimate survey platform?

A1: Yes, Surveymonkey is a legitimate survey platform. It is one of the most popular and trusted survey platforms in the world, with millions of users in over 190 countries.

Q2: How secure is Surveymonkey?

A2: Surveymonkey is extremely secure, with a range of security measures in place to ensure the safety of your data. This includes encryption, secure access control, and data backup.

Q3: Does Surveymonkey offer customer support?

A3: Yes, Surveymonkey offers customer support via email, phone, and live chat. You can also access their extensive help center for additional resources.