Wondering if Rugs.com is a good site to buy rugs from? This review will give you an insight into the popular shopping website. Find out if it’s a safe place to shop – and reliable too!
Contents
Quick facts: Is Rugs.Com Legit
- ✅Rugs.com is the largest online retailer of rugs, with over 200,000 products and 14 million customers worldwide. Source: Forbes
- ✅Rugs.com offers free shipping on orders over $49 and a 30-day money back guarantee. Source: Rugs.com
- ✅Rugs.com has a wide selection of modern, designer rugs available for purchase. Source: Rugs.com
- ✅Rugs.com offers an easy return policy, with free return shipping on any eligible items. Source: Rugs.com
- ✅Rugs.com has a 4.9/5 star rating on Google Reviews. Source: Google Reviews
Introduction
Rugs.com is a top online shop of area rugs, carpets, and other home decor pieces. This family-owned firm has been open for more than 10 years. They ship products from the US, India, Turkey, and China to customers around the world. It’s no surprise Rugs.com is one of the most popular online rug sellers with such a wide range of products and convenient shipping options.
In this review of Rugs.com, we’ll examine:
- Selection & Pricing
- Quality & Customer Service
- Shipping & Returns Policy
Get a comprehensive and honest look at what it’s like to shop with this popular online vendor.
Overview of Rugs.com
Rugs.com is an online store that specializes in rugs and home decor. It has over 40,000 products from leading rug brands, like Surya, Nourison and Oriental Weavers. Prices are marked down significantly, with discounts up to 70%. Plus, free shipping for orders over $49.00.
Customers can leave reviews on each product page. This way, other shoppers can get informed. They also have access to customer service via phone or email. All purchases from Rugs.com are covered by a 30-day money-back guarantee. So customers can shop with confidence.
Products and Prices
Better World Books is legit! They offer books at discounted prices. From textbooks to novels to rare and out-of-print books, they have a great selection. Prices are competitive and often lower than other online retailers.
Plus, they donate a portion of every purchase to literacy initiatives around the world. It’s not just about buying cheap books – it’s an opportunity to make a difference. So, shop at Better World Books and know you’re supporting a good cause.
Shipping and Delivery
Rugs.com offers free standard shipping for US customers. Delivery in 1-2 weeks, depending on your location. Also, expedited shipping (3-7 days) is available for an extra cost. International shipping is offered to many countries, with no guarantee on delivery times. Fees depend on destination and size of item.
In-home delivery is free when purchasing a rug over $500 in some US areas. Otherwise, there’s a fee. You can pick up your order from a local store or warehouse for free, if there’s one nearby. Returns accepted within 30 days of purchase, with additional handling fees for returned items shipped via freight services (for larger items).
Customer Service
Rugs.com has awesome customer service! Live chat is available anytime for questions. There’s an easy contact page on the website. Fill out a form and get an answer within 24 hours. Telephone and email support options are also there. Plus, the website provides info about buying rugs. An FAQ page helps with common issues. All of these make it simple to get answers fast and easy.
Reviews of Rugs.com
Rugs.com is a top online store for quality rugs. With over 5,000 designs from renowned rug makers, customers can easily find their perfect product. Plus, Rugs.com offers free shipping inside the US and Canada plus express delivery for remote locations.
Their customer reviews on Trustpilot are wonderful, with a 4.8/5 star rating from more than 20k reviewers. People praise their fantastic customer service and the fast delivery times. They also enjoy the extensive selection of premium rugs from brands like Nourison, Couristan, and Orian Rugs. Moreover, they only use secure payment methods such as PayPal and American Express for a safe shopping experience.
Positive Reviews
Researching Rugs.com reveals they offer a wide range of products, with various reputable brands, at different price points.
Many customers have shared their experiences on online forums and review websites. These reviews are overwhelmingly positive. Customers praise their customer service, quick delivery times, and the wide selection of rugs and home decor products.
The website also holds an A+ rating with the Better Business Bureau, which shows no significant customer service issues were reported recently.
It’s clear that Rugs.com is a legitimate place to shop for rugs and home decor online. Quality products at competitive prices, backed by good customer service policies.
Negative Reviews
Unfortunate reviews of Rugs.com are commonplace. These reviews cover slow shipping times, poor customer service and defective items. People waited for weeks for their rug – only to get the wrong size, color or even a completely different rug. Poor quality rugs, off-gassing from China with chemical odors, have been reported too.
Customers have difficulty dealing with Rugs.com staff. Some feel Rugs.com dishonestly avoids issuing refunds or replacements for defective items. This has led to complaints filed with the BBB (Better Business Bureau), and chargebacks against the company.
Conclusion
Rugs.com is a top-notch online rug store! With over 25,000 designer-crafted rugs, and great deals too – you can easily find the perfect rug. To save even more money, take advantage of their rewards program. Looking for an authentic, reliable shopping experience for one-of-a-kind area rugs? Rugs.com is your go-to spot!
FAQs about: Is Rugs.Com Legit
Q1: Is rugs.com a legitimate website?
A1: Yes, rugs.com is a legitimate website. They offer a wide range of high-quality rugs for any decor style. Their website is secure and their customer service team is available 24/7.
Q2: What payment methods does rugs.com accept?
A2: Rugs.com accepts all major credit cards, PayPal, and Apple Pay as payment methods.
Q3: Does rugs.com offer free shipping?
A3: Yes, rugs.com offers free shipping on all orders over $50.