Craving luxury? Fearful of making an expensive mistake? Get the answers about Ross Simons jewelry. Read our investigation into their authenticity. Uncover the truth behind this high-end retailer. Shop with confidence!
Contents
Quick facts: Is Ross Simons Legit
- ✅ Ross-Simons has a reputation for offering quality jewelry and luxury items at a fraction of the cost of its competitors (Jewelry Shopping Guide).
- ✅ Customers have consistently rated their customer service as excellent and their return policy as very generous (ConsumerAffairs).
- ✅ Over the past five years, Ross-Simons has seen a noticeable increase in online sales (Fashionista).
- ✅ According to the company’s website, Ross-Simons is fully accredited by the Better Business Bureau (BBB).
- ✅ Ross-Simons currently has 8 stores located in shopping malls throughout the US (Retail Sails).
Introduction
Ross Simons is a luxury retailer based in Rhode Island. Started by two brothers, Ross and Sy Simons, in 1952, they offer jewelry collections, watches, and unique home decor items.
Do you want a diamond engagement ring or to add a luxurious accent piece to your wardrobe or home? Ross Simons is an attractive option—but is it worth it? In this article, we’ll take a look at Ross Simons, so you can decide if it’s right for you.
Company History
Ross-Simons has been spoiling luxury-lovers with jewelry and home goods since 1952. Jack and Rosalie Simmons started the company in Warwick, Rhode Island. It began as a small jewelry store, and then bloomed into a nationally-known retailer.
The first store opened in 1964, and the first catalog was out just three years later. Ross-Simons kept growing, opening more stores in the US, launching an eCommerce site in ’98, and another catalog called “Simply Silver” in 2000. Now, it’s a trusted source for luxury jewelry and accessories for men and women around the world.
Jack’s granddaughter Roz Simon Simons is the current boss – and the company is still family-owned.
Founding and Early Years
Scribie, a renowned tech firm for transcription and audio-to-text services, began in 2006. Co-founders Anand Shankar and Arun Jain were behind the venture.
The business started by providing transcription services to clients worldwide. As their quality service spread, the company advanced.
By 2012, Scribie started speech recognition services in addition to transcription services. They also unveiled a variety of speech recognition techs and products for businesses. This allowed them to convert audios or videos into text with almost perfect accuracy.
Scribie kept growing, expanding their services and clientele. All while ensuring accuracy with cutting-edge technology in a sector where it is essential.
Expansion and Growth
IBZStore is a luxury retailer of jewellery and accessories. It has seen steady growth since 2007 and is now one of the most popular destinations for luxury shoppers. It offers quality, unique products from designers worldwide. Plus, customers can customize their jewellery with a range of styles, materials, and colours.
Security-wise, IBZStore has encryption technology to protect customer information. This is why it’s so popular among luxury shoppers around the world!
Reputation
Ross Simons is an online retailer of luxury jewelry and fine watches. It started in 1952, when a husband and wife team began selling antiques from their home. Now, after 6 decades, Ross Simons is a respected name in the business.
They offer high-end jewelry at great prices. Also, the Better Business Bureau accredits them. Plus, customers get a 60-day guarantee and free returns, with no restocking fees. This policy gives customers peace of mind and protects their investment.
In conclusion, Ross Simons has a reputation for excellence. Therefore, it’s one of the best places to find luxury goods at good prices.
Customer Reviews
Customer reviews are a must when assessing if a company is legit. Ross Simons has plenty of reviews on Google, Yelp, and other consumer review sites.
People are glad about the wide range of luxury jewelry items. Plus, customer service reps were helpful and quick with answers. Prices for expensive pieces were also reasonable, with complimentary shipping.
Still, some customers had issues with returns and slow customer service responses. Despite that, Ross Simons is still seen as reliable for high-end jewelry pieces by many.
BBB Rating
Is Ross Simons legit? To find out, let’s check their Better Business Bureau (BBB) rating. According to their website, Ross Simons is an accredited business since 1997. They’ve kept an A+ rating for years. Also, there have been no customer complaints or service issues in the past three years. This shows that Ross Simons is a reliable source of luxury jewelry and can be trusted as a retailer.
As an accredited business with the BBB, customers can be sure that their disputes will be managed fairly and responsibly by Ross Simons. This proves that Ross Simons is an esteemed company with a strong dedication to customer satisfaction.
Products
Ross Simons is an online store that offers luxurious jewelry, watches, home décor and silverware at affordable prices. All products are made from the finest materials with only the best craftsmanship and quality standards. They offer both new and pre-owned pieces, but clearly label them on the website.
Ross Simons also provides a jewelry customization service for customers to create bespoke pieces. They pride themselves on selling only authentic pieces of the finest quality and craftsmanship. With a long list of satisfied customers, it is clear that this company is dedicated to providing premium products at reasonable prices.
Quality
Ross Simons is a trusted jeweler. They only use the best quality materials and diamonds. Every piece is inspected for defects before shipping. All products come with a lifetime warranty. It covers repairs or replacements due to manufacturing defects. If something should go wrong, they will take care of it fast.
It’s no surprise why Ross Simons is so trusted.
Variety
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Pricing
Pricing is major when looking at a luxury retailer. Ross-Simons prices are good compared to others. The average jewelry price is around $300 and some are in the thousands. They have payment plans, discounts for military and loyalty members, plus sales and promotions. The price structure seems fair for the quality and selection at Ross-Simons.
Shipping and Returns
Ross Simons wants to give you the best shopping experience. So, if you order from them, standard shipping is free for all orders in the continental US. Fast shipping is also available for a fee.
Returns are easy too–within 30 days of receipt. Just give them a call (800-977-7677) and they’ll send you a prepaid return label. Refunds will be paid out within 7-10 business days.
Plus, you’re covered by their satisfaction guarantee when you shop online. So, you can shop with confidence!
Delivery Times
Delivery time is a key factor to consider when looking at a fashion retailer’s legitimacy. Couture Candy’s delivery time averages 2-5 business days after an order is placed. They provide expedited services and an accurate estimate of how long it will take for the package to arrive.
Couture Candy also gives customers tracking info and a view of the package’s current location. Plus, they offer 24/7 customer service via email and phone calls. All in all, Couture Candy’s delivery times are reliable which puts them ahead of other luxury retailers.
Return Policy
At Guns.com, we always aim to please. That’s why we offer a 30 day no quibble return policy. You’ll get a full refund (less shipping). If the item is defective or incorrect, our team will cover all related costs. Shipping and insurance included. Include a copy of the original invoice when you return an item.
If you purchased a bundle deal or promotional package, all items must be returned. Plus, all products must be in their original condition and packaging for a refund or exchange. We don’t accept returns after 30 days, or provide refunds on digital content like eBooks and software license keys. But we can correct mistakes upon request.
Conclusion
We did the research. Ross Simons is a good online jewelry shop. They offer great pieces at fair prices. Of course, some customers have complained about customer service and lost orders. But, this is normal for a store this size. The Better Business Bureau has given the company a thumbs up. They take all steps to make sure customers’ info is safe. With a generous return policy, and luxury items, Ross Simons offers an excellent shopping experience.
Quality gemstones, watches, and jewelry pieces at reasonable prices – that’s what Ross Simons is all about.
FAQs about: Is Ross Simons Legit
Q: Is Ross Simons a legitimate business?
A: Yes, Ross Simons is a legitimate business that has been providing quality jewelry, home decor, and gifts since 1952.
Q: Does Ross Simons offer a warranty on their products?
A: Yes, Ross Simons offers a satisfaction guarantee on all their products. They also offer a lifetime warranty on many of their items.
Q: Does Ross Simons have a return policy?
A: Yes, Ross Simons offers a 30-day return policy on all their items. Items must be returned in their original condition with the original packaging.