Internet Security

Is Mytheresa Legit? Uncovering the Truth about This Popular Online


Is Mytheresa Legit? Uncovering the Truth about This Popular Online

Think of getting stuff from Mytheresa? Wonder if it’s trustworthy? Discover the reality about this famous e-commerce site and find out how you can shop without worry. We guarantee to give you the facts!

Quick facts: Is Mytheresa Legit

  • ✅ Mytheresa has a 4.3/5 star rating on Trustpilot (Trustpilot).
  • ✅ Mytheresa has a 4.2/5 star rating on SiteJabber (SiteJabber).
  • ✅ Mytheresa has been in business since 2006 (Mytheresa).
  • ✅ Mytheresa’s online store is available in 28 countries, with customers in more than 120 countries worldwide (Mytheresa).
  • ✅ Mytheresa is certified and regularly audited by the Verified Merchant Program of the Better Business Bureau (Better Business Bureau).

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Mytheresa: A Luxury Shopping Website. Founded in 2006, Mytheresa has grown to become one of the most popular online stores worldwide. Customers from more than 100 countries shop on the website.

This review explores the company’s selection of products, customer service, delivery options and security features. Also, we will look into return policies and more. Our goal is to give you a full insight into how reliable Mytheresa truly is.

Company Background

Mytheresa is the luxurious and famous online retailer from Aschheim, Germany. Founded in 2006 by CEO Michael Kliger, it offers designer items from over 160 brands. It’s renowned for its customer service, fast shipping and stylish clothing, shoes, bags and accessories. Exclusive collaborations and one-off collections are also available.

The company has headquarters in Aschheim, as well as offices in London, New York and Düsseldorf. The team of 220+ employees provide an unbeatable shopping experience. Mytheresa also stands out for its sustainability efforts – renewable energy use, carbon neutral packaging, and reduced waste production.

History of Mytheresa

Mytheresa has grown hugely since its 2006 foundation in Germany. It now sports stores across Europe. Mytheresa stocks luxury fashion, designer labels and collections from top brands such as Gucci and Dior. Their range includes clothes, shoes, bags and accessories. Plus, they offer same day shipping to over 160 countries and free returns within 14 days. Each item is handpicked by curators to showcase the best pieces from global designers.

Overview of Mytheresa’s Products and Services

Mytheresa is an online luxury and designer fashion retailer. Shoppers can buy clothing, shoes, accessories and home decor. Plus, exclusive brands like Chloe, Gucci, and Balmain!

Free standard shipping within the US on orders over $450 and free returns for most items in 30 days. Plus, Mytheresa’s extensive sale section with discounts on Dior and Dolce & Gabbana! Shop through their mobile app for iPhone, iPad, and Android. App customers get exclusive deals with free shipping and discounts on certain products.

Customer Reviews

Customer reviews are key to understanding Mytheresa. They give a wide range of details about the quality of products and customer service, plus an overall sense of the brand. To get an accurate picture, we need to look at reviews from both happy and unhappy customers. This can show us any problems with Mytheresa.

To find out what customers think, we checked Trustpilot, Reseller Ratings, Yelp, and Google Reviews. We analyzed their reviews to get an idea of customer satisfaction. On average, customers rated Mytheresa 3/5 stars. This means there are areas that could be improved to get higher ratings in future.

Mytheresa’s Trustworthiness

Mytheresa is an online luxury retailer known for its range of high-end fashion products. Yet, many wonder if it is reliable. To understand better, let’s look at the pros and cons.


  • Many designer items
  • Free shipping for orders above a certain amount
  • Fast delivery
  • Secure checkout
  • 24/7 customer service
  • Exclusive discounts & sales


  • Unreliable/unresponsive customer service
  • Items may be overpriced
  • No in-store returns
  • No refunds for personal preference changes

Overall, Mytheresa is a reputable store with designer products. But shoppers should be aware of potential cons before making purchases, to ensure they’re getting the right quality at the right price.

Mytheresa’s Return Policy

Mytheresa’s return policy is easy and useful. Customers have 28 days to return something if they don’t like it or need an exchange or money back. The item must be unused, undamaged, and in its original packaging. Mytheresa has joined with many global carriers like FedEx and DHL so customers get free returns in Europe. However, customers are responsible for shipping outside the EU.

Mytheresa also offers a 14-day price guarantee. This allows customers to keep their purchases for 14 days before deciding whether to keep them or return them for a refund.

Furthermore, customers who return an item will get an email with a prepaid DHL/FedEx label that can be used for returns in Europe without extra cost.

Altogether, Mytheresa’s great return policy makes it simple and stress-free for customers to shop securely from the site knowing their purchase is protected by the company’s commitment to ensure customer satisfaction.

Security Measures

Is Rewards Giant Legit?-Is Mytheresa Legit? Uncovering the Truth about This Popular Online

Mytheresa is dedicated to offering a secure shopping experience. It encrypts personal info and credit card numbers, applies anti-fraud tech, and has procedures to protect customer data. Plus, it reviews security regularly and updates systems and processes to avoid unauthorized access.

Also, Mytheresa uses industry-standard technology like SSL for online transactions. Lastly, its staff is trained on security protocols and monitored for following the law.

Payment Security

Do people trust Mytheresa? It’s a question shoppers ask when deciding if they’ll shop there. The answer is yes! Mytheresa is legit. You can buy clothes, accessories, and other luxury items safely. They use encryption and authentication for payments. Plus, they have Secure Socket Layer (SSL) technology to keep customer data safe.

These measures mean customers can shop with confidence. They know their personal info and payment details are secure.

Data Protection

Data protection is important when thinking about Scholly. They collect and store personal data like names, contact details, payment information and more. All data is encrypted, and Scholly is GDPR-compliant.

They also offer privacy tools to give users control of their info. These tools include:

  • Deleting account info
  • Tracking opt-outs
  • Managing email contact preferences
  • Blocking certain advertising

By giving users custom privacy settings, Scholly helps everyone shop with peace of mind.


Mytheresa has an impressive customer base. It has a unique selection of luxury goods, incredible customer service and prices that match the designer products. It is a legitimate company that puts customers first. It has secure protocols, convenient payment options and many shipping options.

Customers can trust Mytheresa when shopping for the best luxury products. Quality and customer service are their priorities.

FAQs about: Is Mytheresa Legit

Q1. Is mytheresa a legitimate business?

A1. Yes, mytheresa is a legitimate business which has been in operation since 2006. The company is committed to providing its customers with the highest quality products and services.

Q2. Is mytheresa a safe online store?

A2. Yes, mytheresa is a safe and secure online store. The company uses the latest technology to protect your personal information and all transactions are encrypted. Additionally, mytheresa has a team of dedicated customer service representatives who are available to help you with any queries or concerns.

Q3. Does mytheresa offer free shipping?

A3. Yes, mytheresa offers free standard shipping on orders over $500. All orders are delivered via a tracked service and you can track your order at any time.