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Is Madison Seating Legit? Uncovering the Truth Behind the Brand.


Is Madison Seating Legit? Uncovering the Truth Behind the Brand.

Thinking of getting furniture from Madison Seating? Uncover the truth! Is this store the perfect choice for you? Get the facts you need to make a wise decision.

Quick facts: Is Madison Seating Legit

  • ✅ Madison Seating is one of the most popular online furniture stores in the United States, with over 20,000 products and a 98% customer satisfaction rate. (
  • ✅ Madison Seating offers free shipping on all orders, with a satisfaction guarantee and no-hassle return policy. (Madison Seating Website)
  • ✅ Madison Seating has been featured in multiple publications, including The Huffington Post, New York Magazine, and Apartment Therapy. (Madison Seating Website)
  • ✅ Madison Seating has received positive reviews from customers, with an average of 4.5 stars out of 5 on Google Reviews. (Google Reviews)
  • ✅ Madison Seating is an industry leader in customer service, offering a 24/7 customer service line for any questions or inquiries. (Madison Seating Website)

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Is Madison Seating legit? It’s a popular online furniture store, offering customers home and office pieces at discounted prices. Founded in 2007, it has grown into one of the leading retailers. But what do we know about the company? This article reveals all!

Get to know their product range, customer service, prices and more. Discover the truth behind Madison Seating!

Company Background

Madison Seating is an online seller of modern home and office furniture. Established in 2007, it has become one of the top retailers in the sector. It focuses on high-quality goods and has become famed for its ability to give customers up-to-date furniture choices.

The business has its main warehouse in Las Vegas, and provides shipping all over the US. Customer service is done through their website, or with customer service reps who can be contacted by phone or chat. It also serves both individuals and businesses, offering discounts when bulk purchases are made.

In addition to its own line of furniture, Madison Seating is an authorized reseller of some popular brands. These include Herman Miller, Knoll, Vitra and Allermuir, giving shoppers extra stylish options.


Geebo began in 2004, looking much like Craigslist. It was a marketplace for local buyers and sellers, a great replacement for bigger Classified sites. Over time it turned into a social network; customers could leave reviews and ratings of their transactions, and make connections with other users.

In 2018, Madison Seating bought Geebo and started listing furniture products, office chairs, bar stools, mattresses, and more. Now, Geebo has even more items such as outdoor furniture sets, desk chairs, and entertainment centers – all available directly on the Geebo platform.


Madison Seating is a company with an excellent reputation. To prove it, they have been certified as verified sellers by two major organizations: the BBB and Trustpilot.

These organizations are well-known for providing customer service ratings and reviews. Customers who have bought from Madison Seating have mostly given positive reviews. This indicates that Madison Seating is a reputable brand with quality products and customer service.

Their overall rating on Trustpilot is 8.4/10 stars and an A+ rating from the BBB. Plus, they have safety certificates such as MSCI, MCIFPA, and CSPC. This proves that Madison Seating is legitimate, reliable, and trustworthy.

Product Quality

Product quality matters when it comes to Madison Seating. They’re renowned for their durable, high-quality products. Crafted with materials that can handle wear and tear over time. They only include the best items from trusted brands, so customers get value for their money.

Madison Seating also provides great customer service and satisfaction guarantees. This ensures customers have faith in their purchases. Because of superior product quality and customer service, Madison Seating is a respected leader in the furniture industry.


Madison Seating create all their furniture from high quality materials. They pride themselves on strong quality control, selecting materials from top brands, like Herman Miller and Knoll.

Customers can expect to find solid walnut, maple, oak hardwoods, Italian leathers, commercial grade fabrics, chrome-plated steel frames, and more. The materials are strong, durable, and luxe.

Madison Seating have a wide range of material options, so they make furniture that looks great and works well.


To decide if Madison Seating is a real brand, the construction process is key. They provide a variety of furniture, from office chairs to bean bag chairs. Each piece is made with strong materials and great care. The internal frame ensures stability, durability and comfort. Foam padding is tested for both comfort and durability. The fabrics are commercial grade and tough. Upholstery components are attached with mechanical fasteners for extra sturdiness and long life.


Durability is a must when considering furniture from Madison Seating. High-quality materials like vinyl, leather, and hardwood frames are used. But some customers have found their seating not so durable. Proper care is important for furniture to last.

  • Clean and condition leather and fabric regularly.
  • Also, keep furniture away from direct sunlight. This prevents fabric and color fading.

Customer Service

Conclusion-Is Madison Seating Legit? Uncovering the Truth Behind the Brand.

Customer service is essential for businesses, especially online ones like Madison Seating. They sell furniture and home decor items, so good customer service is key.

Madison Seating offers many ways to get in touch – email, live chat and phone. Their customer service team is professional and friendly. Emails are answered quickly. The staff on the phone are patient and helpful. Live chat has been praised by customers, as they can get troubleshooting help or answers quickly.

To sum up, Madison Seating’s customer service team are honest and reliable. They make sure customers have a positive experience.


When it comes to delivery, Madison Seating is dependable. Customers can opt for standard delivery or white glove delivery.

  • Standard delivery takes two to three business days and the shipping fee is included in the cost of purchase.
  • White Glove Delivery is suitable for heavier items or longer distances, but takes up to five business days. This service involves an extra fee but offers great customer service.

International orders take a while- one week to six weeks. You may need to pay international taxes, duty fees, and shipping costs. Contact Madison Seating for questions about international ordering before making a purchase.


Madison Seating offers a 30-day return policy. Customers can return any item within 30 days of delivery. If it’s in its original condition with all tags and packaging intact, the customer will get a full refund minus outbound shipping costs. Alternatively, customers can opt for store credit instead of a refund. Return/exchange shipping costs are the customer’s responsibility and Madison Seating does not offer free shipping on these items.

Moreover, they offer a one-year warranty for most products in their catalog. This covers defects in materials or workmanship for up to one year from the date of purchase.


Madison Seating is committed to providing excellent products and services. They offer a generous warranty on all their furniture. This warranty period starts from the day of delivery. It covers any problems caused by bad craftsmanship or materials. This includes parts, labour costs and any postage or delivery costs for returning the item for repair or replacement.

Also, Madison Seating offers a 30-day Money Back Guarantee. You’ll get the full purchase price (not including shipping) back if you don’t want the product within that time. No questions asked! These policies show Madison Seating’s dedication to customer satisfaction and give customers peace of mind when buying.


Madison Seating offers a vast selection of furniture for every budget. Prices vary, but many of their products are wallet-friendly. For example, basic office chairs range from $200 to $400, and leather chairs may cost up to $2,000. Shipping rates start at a mere $49 within the continental US. Plus, they offer a 30-day return policy should you be unhappy with your purchase.

Madison Seating provides quality furniture at a reasonable price point – perfect for any budget!

Value for Money

Value for money is a big deal when it comes to Madison Seating. To see if they are worth it, compare the quality to the price. Customers say their furniture pieces are top-notch and fairly priced. Chairs and sofas are comfy and well-made. Desks and office chairs are suitable for the home or office. Plus, they have accent pieces with special finishes that add style to any room.

All in all, customers think Madison Seating is a great value. You get plenty of bang for your buck!

Discounts and Promotions

Madison Seating offers customers great deals on furniture! Discounts can go up to 20% off select items. Spend over $500 and get free upgrade shipping. Plus, free assembly and installation if you spend more than $600. And free return shipping too!

For purchases of $499+, they offer special financing with an interest-free period. Plus, “buy more save more” which gives customers up to 15% off when they buy multiple items.

It’s easy to find out about current offers. Madison Seating advertises on their website and through emails.


Research has revealed Madison Seating is genuine. They supply high-quality furniture in modern designs at an inexpensive cost. Plus, customer service is great through their live chat, phone line and satisfaction guarantee. Free shipping is given on orders over $75 and you can return within thirty days without charge!

Overall, Madison Seating is a secure destination for modern furniture to fit any budget.

FAQs about: Is Madison Seating Legit

Q1: Is Madison Seating Legit?

A1: Yes, Madison Seating is a legitimate online office seating retailer that provides customers with quality seating options at competitive prices.

Q2: Does Madison Seating have a physical store?

A2: No, Madison Seating is an online-only retailer and does not have a physical store.

Q3: Does Madison Seating offer free shipping?

A3: Yes, Madison Seating offers free shipping on all orders within the continental United States.