Think about buying contact lenses online? Do your research first! Is Lens.com a safe option? Here are the facts to help you decide. Convenience? Sure, but is it secure? Check out this article for all the info.
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Quick facts: Is Lens.Com Legit
- ✅ Lens.com is a verified and trusted seller on the Better Business Bureau website, with an A+ rating.
- ✅ Lens.com has over 8,000 positive reviews and a 4.7/5 star rating on Trustpilot.
- ✅ Lens.com has been providing contact lenses since 1995 and is one of the oldest and most reputable online retailers – WebMD
- ✅ Lens.com has a 100% satisfaction guarantee – Lens.com
- ✅ Lens.com offers free shipping on all orders over $89 – Lens.com
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Introduction
Lens.com is a retailer of contact lenses and vision care products. They offer top brands such as Acuvue, Bausch & Lomb and Air Optix at low prices. They’ve been in business for over 20 years. You can purchase products with prescription refills, direct orders or subscription orders.
Lens.com has an A+ rating from the Better Business Bureau. The BBB is independent and reviews businesses based on customer service, online reviews, refund policies and more. This helps consumers make informed decisions. Lens.com meets the BBB’s accreditation standards by providing accurate info, disclosing practices and resolving customer complaints promptly.
Overview of Lens.com
Lens.com is an online provider of contacts, glasses, and accessories based in the US. Founded in 1995, they offer reliable and affordable contacts and eyewear. Lens.com has a wide range of products from popular brands such as Acuvue, Freshlook, and Air Optix. Plus, their prices are competitive. They process orders quickly and with a 100% satisfaction guarantee. On top of that, they have over 100 contact lens varieties and delivery on all domestic orders over $99 via standard ground shipping in the US.
Their site also includes helpful tools like a virtual mirror for trying on glasses without going to the store. All in all, Lens.com is a reliable source for contacts, glasses, and accessories. They’ve been around since 1995, making them one of the most established online retailers today – making them legit!
Benefits of using Lens.com
Lens.com is an online contact lens retailer. Customers can order contacts from their own home. It has a big selection from brands like Acuvue, Air Optix, Bausch & Lomb, and Freshlook. There’s also colored and toric contacts for astigmatism.
Lens.com offers discounts, bulk deals and a rewards program. Plus, they have a hassle-free returns policy. Free delivery is available on orders over $89. Get great eyesight without spending too much!
Reputation
Lens.com values customers’ trust, so it has achieved an A+ rating from the Better Business Bureau (BBB) since 2013. In 2019, it won the BBB Torch Award for Ethics, showing its commitment to providing quality products and customer service.
Since 2012, verified reviews from Trustpilot give customers full transparency. Lens.com currently has 4 stars out of 5 stars. The company also supports eye research and other charitable initiatives, showing that it cares about improving people’s lives through vision care and technology.
Reviews from customers
When it comes to choosing a company to do business with, it’s always a good idea to look at customer reviews. For Lens.com, customers have generally reported very positive experiences. Many mentioned their fast shipping, with some even receiving their items the next day! The customer service team is also praised for being friendly and helpful. Additionally, customers feel secure ordering from Lens.com due to the security processes in place.
Reviews are also glowing about their purchases – customers got exactly what they ordered without issues or delays.
Ratings from online sources
Lens.com is a popular contact lens retailer with over 800,000 customers. To find out how reliable it is, take a look at ratings from online sources like Google Reviews, Yelp and Trust Pilot.
- On Google Reviews, Lens.com has a 4.7/5 rating from 13,000 reviews.
- On Trust Pilot, it has a 4.8/5 rating from almost 25,000 reviews.
Many customers say they had no issues with delivery or customer service. All things considered, the consistent feedback proves that Lens.com is a legitimate source to buy contact lenses online!
BBB rating
Lens.com has earned an A+ rating from the Better Business Bureau (BBB). This is the highest ranking given by the BBB and shows that Lens.com meets the bureau’s standards for customer satisfaction.
Lens.com is also a member in good standing with the BBB, following their code of ethics. This rating shows customers can trust Lens.com to resolve any complaints and honor warranties or guarantees.
Plus, they offer an extensive selection of lenses and great prices. This makes Lens.com one of the top online contact lens sellers in the US.
In conclusion, you can purchase lenses from their website with confidence – Lens.com is legit.
Pricing
Lens.com prices are super competitive! Get the best deal with their Price Match Guarantee. Plus, they have monthly specials and discounts. Everything is subject to an independent third-party audit before they ship, so you know the price matches the website. But, watch out for sales tax in some states. All applicable taxes are disclosed before checkout.
In conclusion, Lens.com’s pricing is fair and trustworthy. Get the best value for your money!
Cost comparison with other online retailers
Is Lens.com legitimate? Yes, it is! It has some of the most competitive prices in the industry. Customers can save up to 70% or more when compared to other online retailers. Plus, free shipping on orders over $50 and a 365-day return policy for any defective items. The Better Business Bureau (BBB) has given Lens.com an A+ rating. All these features make Lens.com one of the leading online retailers in contact lenses and eyewear today!
Discounts and special offers
Lens.com has amazing deals to help customers save money! Their “Buy 3 Get 1 Free” is super popular. Plus, they offer 40% off your first order. If you join the Lens.com Rewards program, you’ll get an extra 15% off. Shipping over $50 is free and they have a price-match guarantee. They’ll beat any competitor’s price for the same contact lens product. Plus, their “100% Satisfaction Guarantee” lets you return your purchase for an exchange or refund within 90 days. No restocking fees!
Lens.com is definitely the best choice for all your contact lens needs.
Shipping
Shipping is key when buying online with Lens.com. Customers can get their orders within 7-10 days with standard shipping. Want it sooner? Opt for expedited shipping to get it within 1-3 days or same day in some cases. Plus, get free standard shipping when ordering a year’s supply of contacts!
Lens.com also ships to the US and Canada. Delivery times vary depending on the country and product. Shipping times are important for customers. Lens.com has different options to fit different needs and budgets:
- Standard Shipping: 7-10 days
- Expedited Shipping: 1-3 days
- Same Day Shipping (in some cases)
- Free Standard Shipping when ordering a year’s supply of contacts
Shipping policies
Salary.com is a great online resource. It offers salary data and cost of living calculators. Plus, it provides job listing sources to help individuals understand their job’s value. It also offers personalized career advice so users can make informed decisions.
On top of that, Salary.com has timely and accurate articles about compensation management. Shipping policies include free standard shipping for purchases over $50 to continental U.S. addresses. Delivery time is usually 3-7 business days. They offer priority and express shipping for a fee. Delivery times range from 1-3 business days, depending on the product and location. All orders ship from California. It’s close to major carriers, ensuring quick shipments with no delays.
Delivery times
The delivery time of your lenses depends on the type. For contact lenses, it’s 7-10 days to the doorstep. Eyeglasses take 14-21 days to arrive in the mail. Free delivery is available if you order over $99 at Lens.com. Most orders ship within 24 hours.
If you need your lenses asap, select Rush Delivery at checkout. It’s 1-3 days and free on select orders. Perfect if you have an event or a vacation!
Shipping cost
Ningameshop offers standard shipping services like Canadian Post, UPS, DHL, FedEx and USPS. Customers can select an express or economy shipping option for their orders.
- Domestic orders take 4-7 business days.
- International orders take 5-15 business days.
- A tracking number is provided through email notification after it is shipped.
- Free shipping is offered for US orders over $50 USD and Canadian orders over $75 CAD.
- Shipping cost depends on item size, weight, handling, and shipping insurance.
Customer Service
Lens.com has a great rep for amazing customer service. Customers are pleased with their speedy problem solving and delivery times. They also provide various customer service options like live chat, email, and telephone support. Representatives are friendly and helpful, making the customer experience less stressful.
Lens.com offers free shipping when you order over $89. It’s obvious that they prioritize customer service for future success.
Types of customer service offered
Lens.com gives many customer service options. These include online chat, telephone aid, email contact forms, and an expansive FAQ section. Chat support is available 7 days a week, 8am-8pm EST. Customers can call the customer service line Monday-Friday 9am-9pm EST, and Saturdays 10am-4pm EST. Email contact forms let customers send their queries or issues to a support rep.
Lens.com also has an extensive FAQ section with details about shipping, returns, warranties, etc. By offering multiple customer service options, Lens.com makes sure customers get help quickly and easily if they need it.
Response times
IL Makiage is dedicated to fast response times. They are devoted to customer satisfaction, so they answer quickly to any queries or worries about their services and products. IL Makiage offers 24/7 customer service. If you have questions about orders or just want to talk to their team, they are available!
Additionally, free shipping on orders over $50 and the ease of online shopping from home are also guaranteed. Therefore, if you need your items quickly or would like to talk to a customer service representative about a product or an order, IL Makiage is the place for you.
Satisfaction ratings
Lens.com has earned an A+ rating from the Better Business Bureau. Plus, nearly 5,000 customer reviews on TrustPilot awarded them a 4.7 out of 5 stars rating. 97% of the feedback was positive and their status is Verified.
Customers can also check out Lens.com’s page on Google Customer Reviews for extra info.
Customers can be sure about the quality and pricing of Lens.com’s products because of the great reviews from BBB, TrustPilot and Google Customer Reviews.
Conclusion
Legit business, Lens.com, knows what customers want! They’ve got a broad range of lenses, at an attractive price, with fast delivery and a generous return policy. Plus, there are tons of online resources to help shoppers make the perfect pick for their eyes.
All in all, Lens.com looks like a safe bet for those searching for contact lenses or frames to buy online.
Summary of findings
Is Lens.com legit? This article found out. It’s an online store that sells contact lenses and accessories.
It’s a legit business. The customers love it. They get competitive prices and good shipping times. Plus, free shipping on orders over $99 and money back guarantees.
Lens.com has the BBB seal of approval since 1998. It follows the standards of customer service and satisfaction set by the BBB.
In conclusion, Lens.com is a legitimate business. The customers have good experiences when they shop there. Many get competitive prices and reliable shipping. Plus, money back guarantees in case of dissatisfaction.
Final verdict
Haydd.com is legit! Reviews and facts back it up. They have sunglasses, prescription glasses, and contact lenses. Customers love the loyalty program with discounts and rewards. Plus, their online store is secure – your personal data is safe.
In conclusion, if you want quality eyewear at good prices, Haydd is worth considering.
FAQs about: Is Lens.Com Legit
Q. Is lens.com a legitimate online store?
A. Yes, lens.com is an authorized retailer of contact lenses and other eye care products. It is a trusted online store with a long history of providing customers with safe and reliable purchases.
Q. Does lens.com offer a satisfaction guarantee?
A. Yes, lens.com offers a satisfaction guarantee on most of its products. If you are not completely satisfied with your purchase, you can return it within 30 days for a full refund.
Q. Does lens.com offer free shipping?
A. Yes, lens.com offers free shipping on orders over $99. Orders under $99 are subject to a $6.99 flat rate shipping fee.