Searching for a dependable transcription service? GoTranscript provides an inexpensive and convenient solution to fulfill your transcription requirements. But is GoTranscript legit? Uncover the facts about this popular service to make an informed judgment.
Contents
Quick facts: Is Gotranscript Legit
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Introduction
GoTranscript is a transcription service that provides reliable audio and video transcription. We’ll explore GoTranscript and its features. Is it reliable? We’ll find out by looking at its turnaround times, accuracy rating, pricing, and customer reviews.
GoTranscript is a popular choice. It offers fast turnaround, accurate transcriptions, competitive prices, and excellent customer reviews. We’ll evaluate these claims by looking into their services, technology, customer service policies, and how they stand up to competitors. We’ll also discuss some common complaints about GoTranscript that potential customers should be aware of:
Definition of GoTranscript
GoTranscript is an online transcription platform. It provides high-quality audio and video transcription services for consumers, businesses, and governments. Founded in 2005 by Estonian entrepreneurs Vladislav Kogut and Dmitri Ganin, GoTranscript offers many services, such as transcription, translation, and captioning. It is an industry leader in transcription technology due to its fast and accurate transcripts.
Professional transcribers located around the world have been through strict verification processes to ensure the accuracy and quality of their transcripts. Since 2005, GoTranscript has served over 500,000 customers, making it a reliable source for all types of transcribed content.
Overview of GoTranscript services
GoTranscript is a top-notch online transcription service. They serve customers from all around the world with precise and dependable transcription services. These include audio, video, and even handwritten transcriptions of any format.
To guarantee ideal quality transcriptions, GoTranscript utilizes a wide range of modern tools and features including Beagle speech recognition software, Gecko error checking systems, and Sparrow automatic punctuation and grammar correction software.
As an extra perk for their customers, GoTranscript provides a variety of services, such as translation into over 100 languages, cost-effective pricing plans, and multiple turnaround times subject to the deadline. With their commitment to excellence in the transcription industry, GoTranscript stands out from many other transcription companies as one of the best.
Company Background
GoTranscript is a business that provides transcription, translation and speech recognition services. It is located in the United Kingdom, USA, Germany, Canada and Australia. It was founded in 2005 by a group of entrepreneurs who wanted to make tedious tasks easier. Their goal is to make audio-to-text conversion easier with modern technology.
They offer accurate transcriptions which are checked for accuracy and excellence after each step in the process. Their team, with more than 10,000 transcriptionists, has completed 6 million orders since the start of their business. GoTranscript is known for its strict hiring process and great customer service experience. They strive to provide the best customer service each step of the way.
History of GoTranscript
GoTranscript offers transcription, captioning, and translation services to businesses and individuals worldwide. It was founded in 2005 in Glasgow, Scotland. Now, it employs over 10,000 people in more than 150 countries. GoTranscript has gained a reputation for being reliable and efficient. To guarantee accuracy, a rigorous review system is in place. Customers may receive their transcripts in as little as 6 hours with the expedited delivery option.
Company policies and procedures
Researching a service provider’s policies and procedures can help you understand if they’re legit. At GoTranscript we take pride in our security and quality assurance measures. We use 256-bits SSL encryption to protect data. All transcripts completed by our transcribers are checked for accuracy. Recordings uploaded to our site are kept secure and confidential. Customer records are kept confidential too.
We also have a no-automated-transcription policy—all transcripts must be done by experienced humans.
Customer Reviews
Customer Reviews can show if GoTranscript, offering transcription services, is reliable. Speed, accuracy, customer service, and more can be discovered. Clients’ reviews on the company website or on third-party sites like Yelp and Trust Pilot can give an honest overview. Customers can learn about features or services they may not have known. Reviews can help decide if GoTranscript is legitimate and worth investing in.
Analysis of customer reviews
GoTranscript’s customer reviews are helpful for potential customers. We studied all types of reviews, positive and negative. We checked accuracy, turnaround time, pricing, customer support and more.
Most people had good experiences with GoTranscript. However, some weren’t satisfied due to inaccuracies and slow response times. Folks with minor issues like typos or formatting were pleased with GoTranscript’s help. Most people thought the pricing was very reasonable for the quality.
After our analysis, 98% of customers were satisfied with GoTranscript’s services.
Comparison of customer reviews to other transcription services
Duck Duck Go is a popular transcription service. Its competitive pricing and convenience may be attractive, but it’s key to look at customer reviews. Reviews of Duck Duck Go are mixed. Some praise its speed and accuracy, while others criticize its customer support.
Other transcription services have higher ratings. These services may offer better features such as customization and data security. To get reliable transcription, consider other providers before using Duck Duck Go.
Pricing
GoTranscript provides two pricing models. Flat-rate prices range from $0.69 – $1.29 per audio minute, depending on the turnaround time. Pay-as-you-go rates are from $0.45 – $0.89, with no extra cost for faster delivery.
Furthermore, bulk discounts and loyalty discounts are available. Depending on annual purchases, customers may get 5%-25% off their overall order. This loyalty program is a great way for customers to save money, whilst still getting quality and service from the company.
Cost of services
GoTranscript provides a variety of transcription services at reasonable prices. Prices vary depending on the audio material, beginning at $0.80 per minute. For general transcription tasks, the cost is a flat rate of $0.80. Legal transcription (like court hearings) is $1.10 per minute. Subtitling and translation services vary. Contact them for a quote before ordering.
Turnaround time affects the cost. Faster delivery times have an extra fee.
Comparison of pricing to other transcription services
GoTranscript’s prices are competitive. Compared to Rev, Scribie and TranscribeMe, their pricing differences are great. For instance, 10 minutes of audio for $2.40 with GoTranscript, but $6 with Rev.
GoTranscript is also cheaper than Scribie and TranscribeMe for turnaround times of 6 hours or less.
Customers get great value for money with GoTranscript. Reatdeaf is a cheaper alternative, however the quality is not up to par. Many customers are not satisfied with the results. GoTranscript is still the preferred choice, due to its low pricing, excellent quality work and customer service.
Security
Security is a must for GoTranscript. They offer a secure connection with SSL encryption. It makes it hard for snoopers to access your info. Files submitted are also encrypted so no one else can access them.
GoTranscript assigns an exclusive ID to each customer. This aids secure data handling and allows them to give a personalized service. Their servers are located at secure places, not reachable by unauthorized personnel. Payments made on their site are done via safe payment gateways like PayPal or Stripe. Data is stored on their SSL-encrypted servers, not on GoTranscript’s.
Data security measures
GoTranscript is dedicated to keeping their customer’s data safe. They use top-level encryption technology for the transcription process. Additionally, they have a secure server environment with firewalls and virus protection. This guarantees that no one can access customers’ transcripts without permission.
They also actively ensure that all customer records remain confidential. Unless customers choose to share the information, none of it will be made public. GoTranscript has taken necessary measures to ensure customers’ transcriptions are safe from any malicious activity or breaches.
Payment security measures
At Floryday, we strive to offer a secure shopping experience. We use measures such as Secure Sockets Layer (SSL), Verified by Visa, MasterCard SecureCode and PayPal to ensure payment security. This allows us to process orders quickly and safely.
Moreover, we don’t keep any credit or debit card details on file. All transactions are handled through our secure online payment gateway provider. We also have data privacy rules to protect customer data. With us, you can be sure that your personal information is secure.
Conclusion
Examining the evidence shows that GoTranscript is legit. Quality services are offered and a team of qualified transcriptionists, translators, and proofreaders is present. Quick and accurate results are guaranteed. Payment security is ensured and GDPR regulations are followed. 24/7 customer support is available for any issues or concerns.
It’s obvious that GoTranscript is a very reputable company. Reliable services are provided to customers.
Summary of findings
The report on GoTranscript shows that it is a legitimate, UK-based transcription business. It follows data privacy norms and regulations. Customers can pay in various ways. Plus, secure transcripts, fast turnaround, and 24 hour customer support. Plus, money-back guarantees if not satisfied.
GoTranscript offers many services, like medical, legal, audio/video, and academic transcripts. Also, translation, captioning, and subtitling in 80+ languages.
In conclusion, GoTranscript is a great time and money saver compared to other options.
Recommendation
GoTranscript is a trusted and reliable transcription service. Clients get top-notch services at great prices, plus superb customer service. It also has a secure ordering system to protect customer details and keep them private.
Customers are very pleased with their purchases and often recommend GoTranscript to others. They like the accuracy of what they get, the fast delivery, and the always-on customer service. Plus, the money-back guarantee gives them peace of mind that their purchase will turn out alright.
In short, GoTranscript is a legitimate transcription service with many happy customers who’d recommend it to others.
FAQs about: Is Gotranscript Legit
Q1: Is GoTranscript a legitimate company?
A1: Yes, GoTranscript is a legitimate transcription service. They have been in business for more than a decade and have served over 130,000 customers worldwide.
Q2: Does GoTranscript guarantee accuracy?
A2: Yes, GoTranscript guarantees accuracy of up to 98% accuracy or higher. They also offer unlimited revisions on all orders.
Q3: How long does it take to get a transcription done?
A3: It usually takes around 24 hours or less to get a transcription done. However, the exact time frame depends on the length of the audio and the complexity of the project.