Searching an online shop but unsure if it’s real? You’ll be happy you read this thorough review of Farfetch. It’ll help you make an educated decision. In today’s world, with the high risk of online scams, it’s essential to make sure any website is reliable and secure.
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Quick facts: Is Farfetch Legit
✅ Farfetch has a 4/5 rating on Trustpilot, with over 57,000 reviews from customers who have used the service. Source: Trustpilot
✅ Over 25,000 luxury brands are available on Farfetch, with over 1 million products currently listed. Source: Farfetch
✅ In 2019, Farfetch was valued at $6.3 billion and is now one of the most valuable fashion companies in the world. Source: Business of Fashion
✅ Farfetch customers can access personalised styling advice, free worldwide delivery and free returns on all items. Source: Farfetch
✅ According to a recent survey, 92% of Farfetch customers said they would recommend the service to a friend. Source: Farfetch
- ✅ Farfetch has a 4/5 rating on Trustpilot, with over 57,000 reviews from customers who have used the service. Source: Trustpilot
- ✅ Over 25,000 luxury brands are available on Farfetch, with over 1 million products currently listed. Source: Farfetch
- ✅ In 2019, Farfetch was valued at $6.3 billion and is now one of the most valuable fashion companies in the world. Source: Business of Fashion
- ✅ Farfetch customers can access personalised styling advice, free worldwide delivery and free returns on all items. Source: Farfetch
- ✅ According to a recent survey, 92% of Farfetch customers said they would recommend the service to a friend. Source: Farfetch
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Introduction
Farfetch is an online fashion shopping site that’s reach spans 190 countries and 9 million shoppers. With 5,000+ designers and 30,000+ labels, it offers a large selection of designer apparel for all genders and ages.
This review will analyze the user experience on the website. It’ll cover:
- Design/Navigation
- Customer Service
- Shipping/Delivery Options
- Returns/Exchanges Policies
- Product Categories
All to help you decide if Farfetch is worth your money!
Overview of Farfetch
Farfetch is an online shopping site that gives people access to designer labels and some of the world’s trendiest boutiques. It was established in 2008, and today it is a head in luxury retail. Farfetch is located in London, UK, and is available in 190 countries.
The website showcases over 2,000 boutiques from all over the world, featuring independent fashion houses, new labels, well-known luxury brands and local stores. Consumers can find distinctive stuff such as vintage pieces or difficult to find items with free worldwide delivery on all orders.
Farfetch also provides multiple payment methods such as credit cards and PayPal for extra convenience. The company also offers different customer service options like an FAQ page, live chat service, telephone number and email address. Farfetch is devoted to giving its customers a secure and safe shopping experience by using industry-leading encryption technology for added assurance.
History
Farfetch is an online luxury fashion platform, launched in 2008. It’s now one of the world’s leading online retailers for designer fashion items from top brands. Farfetch offers over 800 boutiques from over 40 countries! These include renowned stores such as Gucci, Louis Vuitton, and Prada. Plus, Farfetch has its own line of unique clothing, shoes and accessories.
Customers get a secure shopping experience with plenty of payment options, like major credit cards and PayPal. Free shipping and an express delivery option are also available.
Products and Services
Farfetch is an online shopping portal for luxury fashion. It connects customers to over 3,000 partners across the world. There are more than 2,000 designers offering clothing, bags, accessories, and shoes. All purchases come with a 14-day return policy.
Farfetch has exclusive services such as private shopping experiences and VIP membership privileges. Private shopping experiences are conducted in person with experts providing personal consultations and styling tips. VIP members get discounts, gift wrapping service, and same-day shipping in certain cities.
Pricing
Pricing matters when it comes to FlashRewards.co. You can join for $7.99 USD/month. Or, you can pay $69.99 USD for a year’s access. Benefits include: exclusive discounts, previews of upcoming sales and events, access to the FlashRewards store just for members.
To sign up, choose online payment with a credit/debit card. Or, mail a check or money order. You’ll need to provide your name, address, phone number and email address. When payment is processed, membership is activated right away!
Security and Privacy
Security and privacy are essential when it comes to online shopping. Farfetch takes this seriously. They use SSL encryption tech to safeguard data sent to and from their website, like personal information and financial data. Farfetch doesn’t keep or handle any payment details on their own servers. This is done by a third-party payment processor.
Farfetch also ensures customer data security. They have web firewalls and do daily web scans to stop malicious traffic and detect vulnerabilities. Plus, there’s a Privacy Policy in place. It explains how user data is collected, used, stored, shared and processed by Farfetch.
Payment Methods
Farfetch offers a range of payment options – credit/debit cards, PayPal, Apple Pay, Google Pay and more. Plus, installment plans with Klarna and bank transfer. All payment methods are encrypted with the latest banking security standards, keeping customers’ data safe.
Farfetch is a great online platform for luxury brands from around the world. Prices are competitive and free delivery & returns for orders over certain thresholds. Customers can choose the payment option that suits them best.
Shipping and Returns
Farfetch provides diverse shipping services to customers all over the world. You can enter your shipping address and select a carrier during checkout. This will give you an estimate of the delivery time. All orders come with a tracking number. So, customers can follow their package while it’s on its way.
Speaking of returns and exchanges, Farfetch has got you covered. Customers have 14 days from delivery to return or exchange an item without any charge. To do this, they must first submit a request via the website. Then, follow the instructions to send back the item. When Farfetch receives it, they will process refunds, exchanges or store credits accordingly.
Customer Service
Farfetch is renowned for great customer service. They provide various methods to get in touch – email, live chat, and telephone. Customers will be responded to quickly by informed agents, via any of the contact channels. Their priority is providing service, and they offer a comprehensive FAQ section with answers to many queries.
For an effortless shopping experience, Farfetch has a two-day return policy. All customers get free shipping when they spend over $250, and those who spend over $500 have access to complimentary express or next day shipping. Payment methods include PayPal, Apple Pay, and VISA Checkout. All orders are tracked by their delivery partners, so customers can follow their order until it reaches them.
Contact Options
You can reach Farfetch in several ways!
- Email – use the ‘Contact Us’ page on their website to message the customer service team.
- Phone – give them a call at +44 203 070 4777 for orders or general questions.
- Live Chat – chat with a Farfetch rep on their website or app!
- Social Media – tweet, post, or DM them on Twitter, Facebook, and Instagram.
Remember to have your order details ready for speedy resolutions!
Reviews
Farfetch reviews have been great! Customers love the numerous designs and brands. Shopping on the app or website is convenient, plus delivery is fast and dependable. The customer service team is always there to help and make sure the experience is smooth. Payment can be made through PayPal or Apple/Google Pay.
Farfetch has products from top fashion brands around the world. Their Popular Picks and Editors’ Picks help customers find what they need. Moreover, they have discounts on certain clothes with flash sale offers.
Final Thoughts
Farfetch is a legit online shopping site for high-end fashion. It ships globally, so customers can shop from luxury boutiques around the world. The return policy is generous – full refunds on unused items within 28 days. The customer service team is always willing to help with any queries or issues.
It’s a great platform that provides fast and reliable service. Plenty of customer reviews show it’s legitimate and trustworthy. You can feel safe making purchases, as long as you are aware of any extra shipping costs and taxes.
Pros and Cons
Farfetch is an online store that has items from over 700 designer boutiques globally. It is a highly popular shopping site, and customers go to Farfetch for luxury fashion pieces, apparel, and footwear. The range of designer items is vast and offers trendy items along with timeless classics.
When it comes to pros and cons of Farfetch, there are several benefits:
- Delivery is super fast
- Customer service is excellent
- The selection is quite impressive
However, there are a few drawbacks:
- Pricey shipping for international orders
- Availability can be a problem since products don’t come from Farfetch
- Product prices can be high due to designer markups
Ultimately, it depends if you are ready to pay more for convenience or would prefer to shop around in physical stores for better prices.
Is Farfetch Legit?
Farfetch is an online shopping site featuring luxury designer items from over 700 fashion labels. Founded in 2008, it’s now a huge ecommerce site in over 190 countries. Buy clothing, footwear, and accessories from high-end designers at discounted prices.
But is Farfetch legitimate? Reports of fake items and late deliveries exist. But, many customers are satisfied with their purchases and the experience they had. To help you decide if this site is right for you, we’ve reviewed Farfetch. Now you can make an informed decision before buying anything.
FAQs about: Is Farfetch Legit
Q1: Is Farfetch a legitimate company?
A1: Yes, Farfetch is a legitimate company. Farfetch is an online marketplace that has been providing customers with the latest fashion trends from luxury labels since 2008.
Q2: How does Farfetch guarantee the authenticity of its products?
A2: Farfetch partners with only the most reliable and reputable luxury brands and boutiques. All products sold on Farfetch undergo strict quality control checks to ensure authenticity and customer satisfaction.
Q3: Does Farfetch offer customer support?
A3: Yes, Farfetch offers customer support. Customers can contact Farfetch via email or live chat if they have any questions or need help with their orders.