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Is Back Market Legit? Uncovering the Truth about the Marketplace


Is Back Market Legit? Uncovering the Truth about the Marketplace

Thinking of getting a pre-owned device? You might be questioning if Back Market is a reliable choice. This article will help you figure out if Back Market is trustworthy and worth your money.

Quick facts: Is Back Market Legit

  • ✅ Back Market is a legitimate business, as verified by its A+ rating from the Better Business Bureau – Better Business Bureau
  • ✅ Back Market is a global marketplace for refurbished electronics with over 1 million customers – Back Market
  • ✅ Customers on Back Market save up to 50% on their purchases compared to buying new – Tech Radar
  • ✅ Back Market offers a 30-day money-back guarantee on all purchases – Back Market
  • ✅ Back Market has saved consumers more than $50 million in 2020 – Back Market

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Back Market is an online marketplace that helps people buy refurbished electronics. Its mission is to make newer models more affordable. Is Back Market legitimate and trustworthy? We’ll uncover the truth and share our findings.

We’ll review customer feedback, take a look at their practices, and look into their history. We’ll find out how they certify products for safety and authenticity before selling. We’ll also explore their customer service and return/refund policies. Our aim is to help shoppers make informed decisions by understanding what makes Back Market so trust-worthy.

What is Back Market?

Back Market is an online marketplace dedicated to refurbished electronics. Founded in 2014, it connects buyers with sellers who specialize in certified pre-owned products. All products are rigorously tested, cleaned, and repaired.

Back Market provides a 14-day return policy, free secured delivery within 24 hours, and price comparison tools. Plus, they have a wide selection of brand names like Apple, Samsung, Sony, Microsoft, Dell and more. Deals and discounts are also available!

Overview of the Marketplace

Back Market is an online platform for pre-owned electronics. It provides customers with quality products at a fraction of the cost of new electronics. You can buy smartphones, tablets, computers, accessories and many other gadgets from the website. All products are tested and certified by specialists from Back Market and its partner brands.

The aim of Back Market is to offer users sustainable and affordable technology. Plus, it offers a one-year warranty on all purchases, as well as free returns in case a customer is not happy with their purchase. This gives customers more confidence when buying, knowing that they can receive replacements or refunds if their products fail within one year.

Types of Products Sold on Back Market

Back Market is an online store for pre-owned tech. It has a large selection of items, from iPhones and iPads to Apple TVs and gaming consoles. Accessories like audio amplifiers and car mounts are also available.

The products are split into four categories: phones, computers, tablets, and audio/video gear. Every item has a description and compatible devices list. Customers can read reviews from other buyers to make a smart decision. Back Market also offers support in case of queries or issues with purchases.

Is Back Market Legit?

Back Market is a market for refurbished tech products like iPhones, iPads, Macbooks and more. It claims to have an easy-to-use platform for buying discounted tech. You may doubt if Back Market is legit.

To find out, research the company. It has a 4.7/5 stars rating on Trustpilot, a reliable site that verifies all reviews. Plus, all items Back Market sells come with a warranty of six months or more. So, we can say Back Market is legit and trustworthy.

Reputation and Reviews

Back Market’s rep is good proof they’re legit. The Better Business Bureau gave them an ‘A+’ rating, and they’ve been accredited since 2019. Trustpilot has an ‘Excellent’ rating of 8.5/10 with 800+ reviews. Plus, customers on social media and forums seem very happy. This suggests that Back Market is a genuine marketplace for remanufactured electronics.

Guarantees and Warranties

When buying an American service pet, warranties and guarantees are key. Purchasing online can be tricky – many sellers offer only limited guarantees. To ensure your pet’s health, look for businesses with generous return policies and warranties. Back Market has a 30-day money-back guarantee and free shipping on orders over $50. You can also apply for extended protection plans. These cover routine inspections, vet visits, vaccinations and treatments for up to two years after purchase. With these safeguards, you can feel confident that your pet is healthy and well-cared for before joining its forever home.

Customer Service

Back Market pledges quality products and top-notch customer service. Their customer service staff is accessible 24/7 for any queries or worries. Plus, a live chat feature for easy online help.

Additionally, Back Market has a comprehensive returns policy. Customers can return a product within 14 days of delivery for any reason. With all certified items, there’s a no-questions-asked 6-month warranty. If you have an issue with something you bought, they’ll repair or replace it free of charge.

Furthermore, Back Market offers free shipping on orders over $50 in the US and Canada!

Pros and Cons

Customer Reviews-Is Back Market Legit? Uncovering the Truth about the Marketplace

Pros of Back Market:

  • Wide range of products.
  • Affordable price.
  • Certification for authenticity.
  • Assurance against defects.
  • Refund policy.
  • Customer support services.

Cons of Back Market:

  • Limited payment options – only PayPal.
  • Long delivery times – two weeks to three months.
  • Products not available in some regions.
  • Risk of data misuse/sale.


Back Market offers free delivery and easy assembly for most items. You don’t need to worry about waiting long for your item, as delivery is typically quick. Plus, there’s a 30-day return period on all purchases with customer support seven days a week.

For larger or complex items, Back Market provides easy assembly solutions – no resources needed like with traditional retailers. Get what you need without the stress of a lengthy return process!


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  • Only English is available.
  • Only PayPal is offered for payments.
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  • Customer service isn’t speedy in answering queries. No live chat feature either.
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Back Market is legit! They offer a secure platform for buying refurbished electronics. Plus, they have great warranties and customer service. Safety is a priority – they use strict data security protocols to protect customer information. The website is simple to navigate, so finding what you need is easy. All in all, Back Market lets you buy quality electronics at a fraction of the cost of new ones. Highly recommended for anyone looking for reliable and reasonably priced electronics!

FAQs about: Is Back Market Legit

Q: Is Back Market a Legit Site?

A:Yes, Back Market is a 100 percent legitimate site. Back Market has been featured in publications like The New York Times, and the company is certified by the Better Business Bureau.

Q: Does Back Market offer warranties on products?

A: Yes, Back Market offers a one-year warranty on all of its products. The warranty covers any defects in the products, as well as any malfunctions.

Q: How does Back Market ensure quality?

A: Back Market has a rigorous quality control process that each of its products must pass before they are made available for sale. This includes a 20-point inspection process, as well as the installation of a new battery where necessary.